Users of the officialUK National Health Service coronavirus app have been getting confusing andconflicting messages that appear to put them in two risk categories at once. Theapp was launched in late September after months of delay and questions aboutits effectiveness in the face of mixed results from other countries which havealready deployed such apps.Under a new warningsystem, England is divided into three categories – medium, high and very high –and the Department of Health and Social Care’s (DHSC) app issues warnings andnotifications to users.
A recent app updatechanged its previous postcode alert system to make it correspond with the newcategories.And on Saturday peoplein all parts of the country received inaccurate messages.The problems werefirst reported by Sky News, which said that up to four million people couldhave been sent incorrect updates in what information security specialist JeremyPlace called "a fat finger error".“We live in Walsalland it is classed as high risk,” one user tweeted from the English Midlands.
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